Detailed Information Regarding the 30% Additional Fee for Custom Color Requests

 

Dear Valued Customers,
As we continue to strive to provide you with the highest quality products and services, we always prioritize customer satisfaction and transparent communication. We would like to inform you that for custom color requests outside the three standard colors defined in our production process, additional costs unfortunately arise. In order to help you better understand the reasons behind this and to continue offering flexible solutions without compromising our service quality, we would like to provide detailed information regarding the 30% additional charge applied to special color requests.

 

Our aim is not merely to communicate an "additional charge" policy, but to emphasize our commitment to a fair and sustainable production approach.

Our standard color options have been carefully selected based on the collective preferences of thousands of our customers, industrial efficiency, and environmentally friendly production principles.

However, when it comes to custom color requests, additional resources are required at various stages—from the supply chain and production lines to quality control and logistics. Unfortunately, this necessitates a corresponding increase in costs.

 

However, if you wish to bring your brand’s corporate identity to life with custom colors or personalize your projects, we will be more than happy to support you—knowing that this may involve an additional cost.

By reviewing the explanations below, you can gain a clear understanding of both our processes and what you can expect from us.

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You can view other color options here.

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Best regards,

Jacoba Garcia Posta Kutuları